Frequently Asked Questions

This FAQ section is by no means comprehensive. Much of the information you seek will most likely be found in the section on the site that most closely resembles the category of your question. In order to keep our site friendly for all users we have divided the FAQ page into five sections.

Teens FAQ

The State of Maine requires that you reach your fifteenth birthday by the first day of class. No exceptions. There is no age maximum. Anybody of any age looking to learn how to drive is encouraged to enroll in Mullen's Driving School.
The State of Maine requires each student to drive ten hours with a certified instructor to qualify for their permit. Students will usually drive in four hour blocks with another (teen) student from their class, switching off driving duties at each hour marker.
The instructor will do their best to see that all of the students get the opportunity to drive with everyone in the class. We find that each student benefits the most by driving with as many different drivers as possible.
The State of Maine requires that you complete classes one, two, and three (a total of 9 hours of instruction) before being allowed behind the wheel of a car.
If you cannot keep your scheduled driving time please notify your instructor that you directly scheduled with. If you are unable to reach them please notify the office at 207-892-8851 at least 24 hours in advance. It’s critical to our business that students keep their appointments, if no notice is given there will be a $60 per hour missed appointment fee. If there is less than 24 hours before your scheduled drive time, you may try to find a replacement amongst your classmates, but you will be responsible if they don’t show in your place. Please be very mindful when you schedule your drive time!
Don't worry, you won't be. Although your safety is our number one concern, we understand that if our students don't stay engaged, they will not retain all of the important knowledge we have to impart. So although driving is a serious subject, we are very skilled at creating an exciting and fun class atmosphere
The instructors don’t expect you to know anything about driving or maintaining a car. There is no piece of information too small to be covered in class. You will learn to drive from square one and no student will have an advantage over another. We are here to help you build and grow confidence behind the wheel.

  • Respect your driving instructor
  • Respect your fellow classmates
  • Respect the knowledge & school property
We love when you’re prepared. For the first class, please bring a copy of your original birth certificate, (passports are acceptable in lieu of a birth certificate in the State of Maine), any payment owed, pen/pencil, and a pad of paper to take notes. If you require glasses or contacts please bring them. In addition, there is a basic dress code for driving safety purposes only.
We provide the automobiles for the duration of the course. We provide only vehicles with the highest safety ratings for the year of their release.
As safety is our number one priority, we imagine that you can guess as to the reason. The fact is though, that we know your priority for taking the class is in order to be able to eventually obtain your driver's license, and to do that on your first exam. By providing you with a vehicle that will be most similar to what you will most likely drive during your high school years, we are setting you up for success early on. From the feedback we've received over the years, we know that you will attain a much greater feeling of success by parallel parking perfectly as opposed to driving around parking lots in a sports car.
This is something that is very unlikely to happen. Our school is insured for every driver and it is the responsibility of the driving instructor to keep each student safe. Driving is something that requires maturity and you will be put into increasingly challenging scenarios when the instructor feels you've developed the necessary skills.
In addition to certain state specific driving requirements, you must meet two specific stipulations. A teen driver must have held their permit for a minimum of 6 months, and they must be at least 16 years of age.
Absolutely not. The instructor will be able to work with you on scheduling a time for you to come back in and re-test

Parents FAQ

The course length is mandated by the State of Maine, and it is currently a minimum requirement of three and a half weeks long. We offer 5 week and 10 week courses to accommodate for customers that are heavily scheduled and prefer a longer educational interval. The longer courses require a smaller time per week investment and allow time to reflect on things learned in classes and while driving. Regardless of the length, every class must achieve 30 hours of classroom instruction. We offer schedules that meet once a week and we have others that meet three times per week. Each class consists of ten 3 hour classes.
The State of Maine requires that students drive a total of 10 hours in addition to the 30 hours of classroom instruction. They will drive with another student from their class, usually in 4 hour increments. This means they will spend a total of 20 hours in one of our vehicles with a licensed professional instructor.
We encourage students to first call their parents before confirming drive times in class with the instructor. This eliminates most of the issues that come up. In addition, each student will be sent home after their first class with a cancellation policy for you to sign. Please read this carefully before signing. Cancellations without any consequences are allowed up until 24 hours before the time scheduled.
Please call800.595.9070to see if there is another location that they can make up the class they are missing. Please understand there are regulations as to how many hours they can have class in a week, in addition the State of Maine does not allow teens to start the driving portion of driver’s education until they have completed the first three classes in their entirety.
Absolutely. Please talk to your child's instructor and let them know when you would like to come in. They will be happy to accommodate you. Please feel free to share any of your experiences that you feel the students would benefit from hearing. Comments and questions are also encouraged. The same applies if you would like to ride in the car with your child during one of their driving times
We ask that a parent attend the final hour of the final class. We enjoy meeting the parents at this time and it is an excellent opportunity for us to pass the torch to you for the next stop in the graduated licensing program. The hour will go by quickly as we have much to share with you in regards to what you should be doing over the next year with your teen driver. Please prepare as many questions as you would like to. The State of Maine does require parental involvement in drivers education. That aspect that is fulfilled on the parent ride along. This hour can be scheduled with the in class instructor.
The State of Maine explicitly outlines that the students must be in attendance for the full 30 hours. In addition, due to the nature of the information presented and the fact that we are teaching teens to keep themselves and others safe while driving, we discourage any distractions during class time that would take away from the importance of the material.
A person under 18 years of age who has been issued a driver's license may not: operate a motor vehicle between the hours of 12 a.m. and 5 a.m.; carry passengers other than immediate family members or a foreign exchange student living with the family unless accompanied by a licensed operator who has held a valid license for 2 years, is at least 20 years of age, is occupying a seat beside the driver and is licensed to operate the class of vehicle operated by the driver. Immediate family member means grandparent, step grandparent, parent, stepparent, brother, stepbrother, sister, stepsister, child, stepchild or spouse. – This information has been provided by the State of Maine Motorist Handbook and Study Guide
Firstly, we encourage parents to drive with their teen a minimum of 100 hours before allowing them to apply for their driver's license test. We stress that 100 hours be the bare minimum in a strong effort to continue to establish safe driving habits in each teen. We also encourage parents to drive with their teen during the winter for at least a few hours if they have already passed their driver's test by the time winter rolls around if you didn't get a chance to during the prior season. We also offer private lessons if your student took their class during warmer weather and you would rather have us use one of our cars (or your car with a professionally trained instructor) to teach your child to drive in the snow. Finally, it is very important to remember that laws in the State of Maine prohibit anyone under the age of 21 from touching alcohol. This means that they should not be grabbing a bottle of wine that you cannot reach if they are with you on a shopping trip. To be extra cautious, you should probably be the one that drives home from the store if there is any alcohol in the vehicle to avoid any complications.
Please call 892-8851 to see if there is another location that they can make up the class they are missing. Please understand there are regulations as to how many hours they can have class in a week, in addition the State of Maine does not allow teens to start the driving portion of driver’s education until they have completed both the second and third class in their entirety.
No. The students will be completing a 50 question multiple choice test in which they must score an 80 or higher to pass. If they are unable to pass they will be instructed as to when they can come back to retest free of charge. The ten hours they spend driving completes the State of Maine requirements for the driving portion of driver's education.
In addition to the information and handouts that will be provided during the hour you attend class, we will continue to be a resource for you and your new teen driver for as long as you need us. Please call us with questions at any time. If you find that your driving techniques are clashing with your child's driving habits and this is causing friction, we find it is best that you remain calm, have them pull the car over and switch drivers. The two of you should then call us at the next available opportunity and discuss the difference of opinion with one of our instructors and we will help you to get to the bottom of the issue. Finally, the Secretary of State has provided a parent/teen contract that we have received positive feedback from. You can download it by clicking here
The Maine Driving Dynamics course is a driver improvement course that is aimed to improve a student's defensive driving awareness and abilities. Parents are encouraged to take this course as it will update you as to the latest driving techniques and laws, which in turn will help you assist your son/daughter in being the safest driver that they can be. Anyone taking the Maine Driving Dynamics Course will receive a three-point credit on their driving record. We do not offer this course at this time but you can find more information by followingthis link
We see no reason to put your child in an uncomfortable position alone with someone they've just met, and students emphatically agree. In addition, the teens are able to split the drive time between them and thus only have to drive one hour at a time. Finally, the additional time your child will spend in the car while not behind the wheel gives us 10 more hours with them to further cement the lessons they've been taught in the classroom.
As explained in the answer above, students are not allowed to be alone with an instructor in one of our vehicles per company policy. If your child is dropped off, the instructor would be left alone with the second student for the remainder of the trip.
Only a birth parent or legal guardian as appointed by a court can sign this form. Supplying false information on this form is a Class D crime. Please review the medical condition/medication question carefully.
That question cannot be answered in a couple of sentences which is why we look forward to meeting you on the final hour of the final class. See you there.
Please contact us in the manner that is most convenient for you. Please click here for contact details.

Enrollment FAQ

You must be at least 15 years old by the first day of class.
In order to ensure all students can complete drivers education in a timely manner we set class size limits and vary our price to be more responsive to seasonal demand. We endeavor to provide the best possible education to our students and create an environment where our instructors can be their best.
The answer to this question is No. The Maine law books are very clear on this point and we are unable to make any exceptions to this. You are welcome to ask anyway, but this is a common request and we follow the letter of the law explicitly at Mullen's Driving School.
We require 300 dollar downpayment to save a spot in an upcoming class.
When you are paid in full, driving will be scheduled.
All of our vehicles are the highest safety rated vehicles for their release year.
There are certain requirements from the state that need to be met before your child can drive. The three most common holdups are not having yet passed the eye exam, not having completed classes two & three yet and awaiting the approval of a CR-24 by a doctor.
The State of Maine requires a student pass an eye exam before being allowed to drive. Failing simply means that you need to make sure to bring any corrective lenses you may have in order to retake the test. If you don't have corrective lenses and you fail the eye exam you may need to schedule an appointment with your eye doctor. Please bring in the MVE-103 form with you when you see your doctor. You may continue in class but you may not drive until the eye exam is passed or you bring in the signed form.
If the medication may interfere with the student's ability to drive, they will need to have their family physician fill out a CR-24 to grant them permission to drive on their current medication. This will be at the discretion of the doctor.
If a student finishes the course, and for whatever reason feels the need to revisit the classroom, they can take the entire classroom portion of the course again, at no cost to them.
Everything about the way the classes are delivered and the driving is scheduled is the same. The only differences are that they will have the advantage of learning how to drive in the snow and they may experience the inconvenience of a cancellation or two due to severe weather.
Only our main office location in Windham keeps regular business hours from 9 am until 3 pm. You may visit us here at 104 Tandberg Trail Windham, Maine 04062.
During the summer months a morning class can vary in start times depending on locations from 8am-9am to 11am-12pm. This replaces our regularly scheduled afternoon classes that commence directly after school. In some locations we offer a five week class that runs twice a week. We also offer a ten week course that runs once a week. All are available at select locations. Please check our schedules page for more details.
Since our driving schools are scattered throughout Southern Maine, we determine whether to cancel class on a town-by-town basis. While there may be snow coming down in Westbrook, it may be just rain in Portland. If we do cancel class, we'll notify local television stations and post to Twitter and update our cancellation page
Each instructor decides whether to cancel scheduled driving hours. If an instructor determines it is unsafe to drive, he or she will notify the students affected. But we think it's important for students to learn how to handle light weather conditions. After all, we live in Maine so we tend to drive through light snow. Students will not drive on ice or in sleet.
Yes. Please call our home office during normal business hours and we will be happy to discuss this with you at 800.595.9070.
We accept cash, check, money order, and all major credit cards.
Please call our Office at 1-800-595-9070 for our latest pricing.
Absolutely. In addition, we meet every state requirement and comply with all state suggestions.

Graduates FAQ

If a permit expires, the person must take an exam for a new permit but will not be required to wait before applying for a road test.
You can download and print up a new one here. You can also pick up as many copies as you need at our office in Windham.
The State of Maine requires 70 logged hours. 10 of those must be at night. Mullen's Driving School feels strongly that the number of hours driven should exceed 100.
A permit is valid for 24 months.
This will depend on the severity of the crime. However, violations of the conditions of the permit's restrictions will result in a 180 day extension of the restrictions which may extend beyond the 18th birthday.
Our instructors have years of experience with automobiles and they are a wealth of information. As they are local to your communities they will be able to point you in the right direction for any repairs or maintenance you need for your car. Feel free to contact us at any time for recommendations.
Your vehicle must have a title. It must be registered and inspected each year and it must have a minimum of liability insurance.
Applicants must be 16 years of age, pass the motorcycle knowledge test, a sign test and a vision screening. Completion of basic driver education is required if under age 18. Mullen’s Driving School does not offer the Basic Rider Course for motorcycle licensing at this time.
The state of Maine averages the cost of getting caught operating under the influence at over $7,000. This is probably a low number as it estimates the loss of work value at only $300. Of course this number will be much higher if you lose your job or are unable to get to your job as a result of your OUI.
Communicating effectively is key. Please download this parent/teen contract as a tool to help negotiate your driving privileges.
This is something only your doctor would be able to answer for your. The state makes no difference in the categorization of operating under the influence whether it's illegal drugs, prescription drugs or alcohol. Make sure to check with your physician to see if you will be able to drive while taking your medication.
When you operate a motor vehicle in Maine you automatically consent to a test at any time the authorities wish to administer it. You will not be forced to take such a test, but your driver's license will be immediately suspended if you refuse.
You can pick up another copy for free at the BMV or you can download a copy here
Class C is the standard license classification issued to most motor vehicle operators. A Class C license covers any single vehicle or combination of vehicles that does not meet the definition of Class A or B.
Yes, not wearing your seat belt at any age is a ticket able offense.

Company FAQ

Yes. We have gift certificates available by mail and digital download. You can purchase them for any amount you would like. Please call 800.595.9070 if you would like the latest tuition fee information.
Due to the importance of safety in teaching teens to drive, we constantly endeavor to engage the students in as many ways as possible. Through social networking, we are able to update students with the latest driving school news. In addition, it gives the students a platform to communicate with each other on projects, driving times and homework in a monitored setting.
Being in business for over 49 years has enabled us to open many locations throughout Southern Maine. Select locations have been purchased from other schools with excellent reputations and as they were recognizable in the community as such, we have kept those locations names. Those select locations are listed in that manner on our websites.
If there is a public/private school without a driver's education program and you would like one in your town, please give the office manager a call at 800.595.9070 or please e-mail us.
Emphatically the answer is yes for many of our locations. If you have a class you would like to conduct or a location for your next meeting, please give the office manager a call at 800.595.9070 or please e-mail us.
Please give us a call at 800.595.9070 to get more information on the cost per hour. For prior students, the cost of a private lesson is the same rate per hour that you would have paid during your time in driver's education.
Please feel free to call us to set up a driving appointment.
There are three main ways in which most people discover our schools. As we have been in business for over 44 years, we are fortunate that our reputation for excellence and developing safe drivers enables us to enroll many students through simple word of mouth. In addition to the visibility of our locations, our orange cars can be seen on an ongoing basis all over Southern Maine. Thirdly, our online presence have been an important piece in allowing people to discover us and what we have to offer.
A senior driving evaluation is an opportunity for your elderly loved ones to drive their own vehicle with one of our licensed instructors. We can also provide one of our cars if needed.
If the son or daughter of an elderly parent contacts the Secretary of State because they fear that their parent is no longer fit to drive, there is a possibility that the elderly individual's driver's license will be revoked permanently. By having us evaluate their driving as an initial step, we are able to assess their driving, give them some tips and educate them on any new laws they may not be familiar with. This means that the next decision that you make can be made with the results of an evaluation performed by a professional.
We have been in business in Southern Maine for over 49 years.
All are welcome to visit our schools. Please call our main office at 1.800.595.9070 first to find out what the schedule is for the location you are looking to visit.
Please call 800.595.9070 to speak with our office managers about any meetings you would like to set up.
Exchanging links are reviewed on an individual basis. Please call our office manager at 800.595.9070 to discuss this further.


After you register and pay a down payment, you will be sent an information packet that provides you with the link to the correct online course
If you miss a scheduled zoom class you will need to make up that exact class (i.e. class five must be made up with a class 5) The schedule is posted online here. Please send an email to the office so we ensure that we do not surpass the 30 to 1 student ratio when you make up your class. Also, let the instructor know you are making the class up and sign in as you usually do from the student services page.
Yes. Driving can only start after you have completed classes 1,2 and 3. If you miss any of these classes you will need to make them up before you can be allowed to drive. If you miss a different class you be required to finish that specific class before you are allowed to take the permit test. Both of these requirements are state regulations.
Please refer to the information packet sent to the email provided for this info. As there are multiple physical locations joining the same ZOOM class and there are currently (covid)space considerations. This is a complicated question. Please do not wait until the night of class to confirm this detail.
Yes. It is a re-occurring zoomlink. It is suggested that you download it to your calendar and set appropriate reminders.
It is highly suggested that you download the current version of the ZOOM client to have the best educational experience. Using a computer and having access to headphones will create the best experience. The instructor often shares a screen for presentations and images projected to cell phone are difficult for students to read and pay attention to.